Image by Rosaura Ochoa |
This post is an excerpt from my complete, downloadable guide published here.
Part I: Social Media Strategy for Medical Students
Introduction:
Budding physicians are coming to recognize the power of a
few good apps. Consider the following situation: your patient with right upper
quadrant pain and abdominal distension needs a paracentesis today. Your senior
resident is familiar with the procedure, but won’t be by to supervise the
intern for a few minutes, during which time the intern is asked to prepare the
patient for the procedure. The intern is almost as unfamiliar with the
procedure as you are. Typically, you would witness the ongoing display of
feigned competence, nursing frustration, and patient agitation. Later, during
some down time or at home, you would reference paracentesis on the web so that
you would be spared the embarrassment you had witnessed. Or, you could use an
app.
Medscape is a mobile app designed for doctors that has a
little known feature—a procedures tab
that includes, among others, paracentesis. There, it describes the indications,
preparation, technique, and interpretation of results, all supported with
references. More substantive than Wikipedia, more available and too-the-point
than UpToDate, you could soon be telling your intern how to prepare, assuring
the nursing staff why the procedure is necessary, and explaining to the patient
what he can expect when the procedure is finished.
Staying ahead of the information curve is a growing
challenge. While medical school trains students to stay current with developments
in the clinical and basic sciences, little attention is devoted to the latest
point-of-care smartphone, tablet, and web applications. Until medical school
curricula effectively modernize from its early 20th century roots,
it is unlikely that they will provide guidance for staying abreast of the
latest apps. Until that time, your best source will be social networking sites
like Twitter, Facebook, blogs, Google+, and any other of the rapidly emerging
two-way communication platforms.
A particularly effective method to stay up-to-date on these
helpful new tools that are rarely incorporated into traditional medical
education is to use Twitter. As of this writing, a useful source is @iMedicalApps,
the Twitter feed for the website iMedicalApps.com.
In the form of once or twice daily short messages, or tweets, that include a
web link, @iMedicalApps offers
continual brief updates that are easy to peruse or search. The @iMedicalApps Twitter feed consists of
very brief descriptions with a link, like this:
“The top 20 free iPhone apps for medical
professionals: http://bit.ly/fcGDLe.”
On Twitter, @iMedicalApps
is just one of many great resources. The best sources are often an individual
physician from a student’s area of interest who can comment on an app’s value
from the perspective of an experienced clinician.
What sounds like a time-consuming process is actually more
efficient than traditional use of web surfing or email to stay current. Several
time-saving features bear mentioning. 1- The content is “pushed” to one place,
your Twitter feed, obviating the need to regularly check in on websites and
scan through irrelevant material. 2- Since the service is social, particularly
useful tweets get highlighted by people in your network who share your
interests. If you are interested in primary care, your attention is
appropriately drawn when a prominent family physician recommends an interesting
patient management app. 3- As a social service, it is also quick and easy to
communicate directly with information sources. 4- Unlike email, tweets don’t
demand your attention. Instead, they’re simply available for use if you want
them.
The purpose of this document is to introduce the value of social media in medicine, particularly for medical students. Contrary to perception, appropriate use of social media supports several requirements of genuine, sound medicine. By adopting tools like Twitter, Facebook, blogging, and a whole host of other interfaces, a medical student can advance their studies and understanding of central aspects of the medical profession. The following are several strategic areas for applying social media tools.
Staying up to date:
People whose career interests match your own and are active
in social media tend to share relevant news and updates. By tuning in, you can
save yourself much of the effort required to actively hunt up this information.
Instead, you can create your own network of interesting sources. Topics can
span the massive diversity of relevant medical topics, from basic and clinical
developments to changes in policy or technology, only a few of which are
genuinely supported by medical curricula. With the accelerating pace of
innovation, the sheer volume of “new stuff” can be efficiently filtered with
social media.
Example: The Institute of Medicine’s updated its vitamin
D recommendations in late 2010. While these guidelines would take months or
years to reach medical curricula, social media tools can easily catch these
updates on the day they were released. More than that, the social nature allows
access to the developing controversy about what the guidelines mean, a
controversy and discussion that grows stale with time.
Mentoring and Advice:
Social media services offer a simple way to connect with
people who share your interests, to network, and to gain advice. By sharing
what others post and commenting on their content, students have a method to
casually develop relationships.
Example: The process of students meeting mentors, and
ultimately collaborators and letter writers, has already begun with Twitter. On
scenario began with the offer of guest lecturing after the would-be mentor
noticed his tweets were being shared by an engaged medical student.
Networking:
Social media is a powerful tool to stay in touch with old
colleagues. While email exchanges can become burdensome, they often trail off
when people separate. Facebook and Twitter offer quick contact with minimal
time obligations.
Professionalism:
Being a member of a profession, rather than simply an
independent service provider, means engaging with the broader issues of
healthcare, both as an individual and as a member of a physicians’
organization.
Example: There are a number of physician-commentators
who maintain blogs and post their writings on Twitter. By finding a few
compelling voices, one can both keep tabs on developments like healthcare
legislation and new provider models, as well as offer comments and share
opinions.
Business of Medicine:
Medical schools and residency programs are notorious for
releasing their trainees with little preparation for the business realities of
managing a practice. Social media offers a way to gain insight into these
realities in the absence of classroom content.
Example: New and innovative care models, like direct
primary care, do not find their way into medical curricula until they are
sufficiently established. However, such cutting-edge techniques often access
social media channels to publicize their progress. By gaining exposure to these
ideas long before residency, fellowship, and practice, savvy students can have
a better idea of opportunities early on in their career planning.
Teaching:
Tools like Facebook or Yammer are excellent resources with
which to ask and answer the vast number of questions arising in medical
education. Rather than requiring a faculty member to answer individual
questions repeatedly by email, open groups enable such answers to be visible to
everyone logging in. Such interactive tools both improve feedback and leverage
student answers, promoting active learning.
Example: The use of a Facebook group is very well
received in a first-year basic science course at SUNY Upstate.
Clinical Applications
(in the future):
Although this is largely uncharted territory, there are
several examples of doctors who use patient relationships over social media tools
to improve scheduling and to affect behavior change. By getting involved
earlier, students can establish an understanding of social media tools so that
they may become pioneers of these developments.
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